Family Support Coordinator - Bilingual (English/Spanish)Job Title: Family Support Coordinator - Bilingual (English/Spanish)
Department: Thurmond Tanner
•Will interview and research applicants and recipients to determine eligibility for Family Support. Will create, collect, review and maintain records such as personal and financial data from program recipients. Will assist program manager in granting services, modifying contractual obligations, or releasing program participants.
Must have or be able to:
•Conducts annual reviews and home visits to ensure compliance, quality and fidelity of program.
•Determines initial or continuing eligibility for social services programs
•Explains eligibility requirements, form completion, community resources for assistance, housing opportunities, and selection methods
•Facilitates client access to community resources, including housing, food, clothing, school programs, vocational opportunities or services
•Initiates procedures to grant, modify, deny or terminate eligibility and grants for various programs
•Interviews, assesses, and investigates applicants for public assistance to gather information pertinent to their application
•Locates and develops resources for families and/or applicants
•Prepares and assists applicants in completion of routine intake forms
•Prepares regular and special reports, keeps records of assigned cases, and submits individual recommendations
•Processes applications and/or reviews using appropriate criteria and policies consistently and according to established guidelines
•Guides and oversees the distribution of resources.
•Assists in oversight of contractual agreements for Family Supports and respite services.
•Must be able to work with minimal supervision
•Bilingual – English to Spanish (Must be able to pass state proficiency exam)
Must be able to demonstrate
•Knowledge of program rules and regulations
•Skills with working with various databases and be able to utilize Electronic Health Record system
•Ability to make assessments
•Skills in communicating with clients about regulations and processes
•Ability to interpret client status/eligibility
•A proficiency in Microsoft Office Suite
High School Diploma or GED AND three years of related social services experience OR Associate degree in a human services filed AND one year of related social services experience OR Bachelors in a human services field OR Two years at the lower level position or its equivalent.
•Knowledge of individuals with a disability
•Experience working with families
•Excellent customer services skills.
All applicants selected for a personal interview will be required to complete a basic typing skills assessment during the interview.
**All qualified applicants will be considered, but may not necessarily receive an interview.**
**Positions may be filled before the closing (ending) date if a qualified candidate is selected.**
This is a full time position and is subject to organizational benefits.
AVITA Community Partners is an Equal Opportunity Employer and does not discriminate in its service practices or employment practices with regard to race color, religion, disability, gender, sexual orientation, age, or national origin.
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